Changing trends in consumer behaviour - Home Delivery vs Eating Out

  • 25th Jan'21
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Changing Consumer Behaviour: At Home Delivery Vs dining out Model

The COVID-19 pandemic has brought significant changes to the food and beverage supply string. The rise and shift in consumer needs from the food service channel to retail is driven by increasing at-home delivery service due to COVID-19. Sheltering-in-place precautions have resulted and will continue to do so in some consumer packaged goods factories seeing a corresponding increase in volume, revenue and profit.

Food & beverage companies are facing significantly reduced consumption rates as well as disrupted supply lines. Home delivery consumption has increased, but out-of-home consumption which historically generates the highest margin, has come to nearly a stop.


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The Food Industry

The food industry is a perplexing, global collection of diverse businesses that supplies most of the food consumed by the world's population. Apart from subsistence farmers, those who survive on what they grow, and hunter-gatherers can be considered outside the scope of the modern food industry.

Visit the links to read more:

New trends in food industry:

Innovations or new trends are viewed as enhancements to meet either new consumer needs, or existing market needs. To read more, Click here

The Global food industry:

To know all about the impacts of COVID-19 on the global food technology and processing units in food industry, Click here

Food industry market research:

The food industry has evolved greatly over the past two decades thanks to technological advances, keeping pace with growing demand for convenience foods. To know more, Click here

5 ways global pandemic hitting food industry:

These are some of the ways the coronavirus pandemic is impacting the supply chain of food around the world. To know more, Click here


Online Food Delivery Platforms

Across the globe, the entire world is seeing a major shift in the way people buy and consume food. Modern consumers are more likely to order food like pizza, pasta, or a vegan salad from a nearby restaurant while sitting at home and watching The Witcher on Netflix rather than cooking some food at home.

The surge of digital technologies is rapidly changing the food market. Modern customers, accustomed to ordering via websites and mobile applications with maximum convenience and minimum human interaction, now expect a similar experience when ordering food. 

Here are some links related to this topic which will give you complete insights about online food delivery system:

Top 10 online food delivery apps around the world:

Getting food delivered right at your doorstep anytime anywhere is easier than ever. To know about delivery apps from all over, Click here

How to start at online food delivery platform:

Earlier the restaurants delivered the food themselves but the process has undergone a rapid change in the past few years. To know of the key aspects, Click here

Top 3 on-demands of food delivery platform:

The new delivery platform brings selection, feasibility, and promptness for customers. To know about the top 3, Click here

Food delivery platforms during COVID 19:

The online food industry’s growth rates all around the world have hit the roof in the last 5 years, proving that millions of consumers are more keen on having groceries and meals delivered at the press of a button. To read more about it, Click here


Also Read : Do you know about the market of packed food?


COVID induced Behavioural Changes in the Food Industry 

The pandemic has brought a major change in almost every sector of the world. The food industry is witnessing a prominent shift, online food delivery is at a rising stage. 

Read the links to know more:

Consumer behaviour in food industry:

The post-COVID-19 world will have a new normal. Here are some changes in consumer behaviour that have already been seen or will soon be seen due to the pandemic. To know more,  Click here

COVID 19 impact on consumer food habit:

Since the start of stay-at-home orders and the pandemic news frenzy, food has been a frequent, varied topic of conversation - Click here

Upcoming trends in the food industry: 

From the introduction of automated, contactless sales amidst the rising food safety concerns to safe online purchasing and offline food delivery involving ‘no touch’ technology, the industry seems to be dancing to a very different tune- Read more

Impact of COVID 19 on food industry:

This article will examine some of the effects of the COVID-19 virus on the food industry. To read more, Click here


The food industry is witnessing a major shift in its overall system due to COVID 19. Online food delivery is being chosen over traditional dining out. To learn more about such changes in consumer behaviour refer to this article.


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About the author: Sareen Yasmin

Her passion includes creative writing, reading and playing around words. She is looking forward to bringing some change with the power of pen and thoughts. Mic and pen are her best friends.



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Akanksha Singh (Editor) , OpenGrowth Content Team

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