The modern workplace is where people from different backgrounds join together as a team. You can find a pool of talents who work with passion. But is it possible to create culturally appropriate online training for all the employees?
Employees are scattered all across the globe in virtual working environments. Regardless of your employee's location, it’s important to support their career growth. It also supports your company's growth as employees are working towards a common goal. The goal is to make your company successful and give its utmost contribution.
But your employees' needs and expectations can be varied based on individuals. These expectations will be branched out in different directions, so it’s challenging to create training with cultural adaptation.
How do you create culturally adaptive training experiences for remote employees and still honor their diversity? Here are the top 6 secrets to help businesses create online training courses for remote employees.
Social media is one of the best ways to know about your remote employees. You can learn about their culture, beliefs and societal norms using it. But respect their privacy and collect information that is necessary to structure your professional development training.
You can conduct polls, post prompts, and host Q&A sessions to find more about their backgrounds. By doing so, you also get a chance to interact with employees and build relationships with them.
To fuel up the participation level, try creating small teams or groups in your organization. This gives more comfort for employees to take part in the survey effectively.
A localization expert can help you find the ins and outs of certain cultures. This will also help you find things like appropriate usage of images, personal anecdotes and stories into the training.
Your curriculum must resonate with the remote employees for an engaging online learning experience. Ensure to create a personalized experience for individuals and align with their professional goals.
Be aware of the local rules and regulations to create your curriculum properly. Your target audience needs to understand the subjects clearly. Also, choose the educators who can work along with your curriculum and goals.
In online training, not only your content and design should be culturally fit for the employees. But your course must be in the comfortable language for employees to understand better.
You can create translations in your native languages by hiring a multilingual LMS or a translator to ensure the context is on-point.
Also, you can substitute popular sayings or any other references that fit in your context. For example, popular sayings in English lose all meaning in another native language. "A horse of a different color" may be difficult for remote employees. So create a context that’s easy to understand.
Humor is one of the complex things that need so much expertise to translate into your online training course. Sometimes humor that makes one laugh will offend another.
Using inappropriate jokes or witty remarks in your courses can even diminish its value. So, if you have any doubt, just leave it or remove it from the context.
However, you can hire an expert translator who can add a suitable replacement that doesn’t change the meaning. Don’t rely on stereotypes, as your goal is creating the best online training courses for remote employees.
Analyze your remote employee's group and create content that’s not overwhelming. Especially if you have a large number of remote employees from different regions. Then it’s more challenging to create culturally appropriate online training.
But you can analyze learner personas or profiles to identify their demographic needs and expectations from remote employee training. Also, you need to address their job requirements from a cultural standpoint.
For example, if your team consists of employees from a country with strict societal norms. You can create training resources based on them and provide support in their comfort zone.
Another localization insider is that simulations of feature characters and dialogue give a natural feel. This is yet another best localization insider tip that can help. You can try to structure the curriculum according to personality traits and cultural norms which are common in the group.
The demo video you posted last month isn’t getting much traffic, in that case, what happens? Employees across different parts are looking for other resources, such as examples and tutorials. You can easily find such things using LMS metrics and curating content to increase employee participation.
Reports and data can help you determine the most engaging activities/courses for employees. This will also help you to create culturally appropriate online training. Just follow up with surveys and polls to find engaging content for better modifications.
For instance, you have discovered that a demo video which is not engaging employees can be made more interesting. Access why your content is not performing well and rectify the problems in your content accordingly. This may be due to some issues with translation or images used in the context.
Are you looking for the best e-learning content provider who can help you engage remote teams? OpenGrowth Academy can simplify your search and provide better online training courses for remote employees.
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Sajitha is a content writer who predominantly writes for EdTech Industry and also pens poetry, eBooks, and fascinating content. She believes writing should intrigue her audience and work with passion. She is an avid reader and holds her master's in literature. Her hobbies include traveling, music, and self-publishing!