The coronavirus pandemic impact has been massive on the travel and tourism and hospitality industry. Although now, things are stirring up again as travel enthusiasts are back on the road but there the rules and regulations and precautions list has increased.
Hygiene and No contact services are the prime requirements to ensure the safety of the guests and staff. This has created and spurted the need for contactless technology for check-ins and check-outs.
While making Hotel reservations online has been the trend for quite some time now but people are preferring touchless check-ins and check-outs for their safety.
The software offers the convenience of online check-ins by quickly scanning guest IDs from 80+ countries from the mobile and finish the check-in process within a few seconds. One can manage bills and accept payments from guests for hassle-free check-outs.
This software uses cloud technology which lets both the hotel staff and guests use the application and state your requirements whether it be housekeeping operations or managing multiple POS operations or getting access to actionable reports.
This will not just be a thing until coronavirus leaves us but will improve guest experience to avoid long hours waiting at the reception.
Hotel PMS will act as a safety measure for guests and staff while speeding and making hotel operations efficient.
With that being said, this opens up a new array of needs and demands for the whole travel and hotel industry not limited to guest-facing needs that require to be addressed by the tech solution providers.
Let us know your views in the comment section below.
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Ayushi is currently pursuing Chartered Accountancy. No secrets there that she loves to read! She believes words have the power of healing and is a medium that can convey like no other. She hopes to connect with people through her empathy, thoughtfulness, and by adding value to their lives.