Why You Need To Build The Product Your Customers Aren’t Expecting

  • 5th Mar'21
  • 142
  • 6
  • 0

Customer’s Expectation and Experience 

Every budding entrepreneur wants more visitors, more qualified leads, and more income. But starting a company isn't one of those “if you build it, they will come" situations. So much of getting a startup off the ground has to do with timing, planning, and the market, so consider if the economic situations are right to start a business and whether you can successfully penetrate the market with your outcomes.

In order to build and run a successful firm, you need to build such a product that customers aren’t expecting. One also needs to create and fine-tune a business plan, evaluate your finances, complete all the legal paperwork, pick your partners, research apps for startups growth, choose the best tools and systems to help you get your marketing and sales off the ground.


Must Read: Salesperson personality development


Identifying Customers Needs

Identifying customer needs and wants is the most important aspect of any business organisation. Customer needs are the named and unnamed needs your customer has when they come in contact with your business, your competitors, or when they search for the remedies you provide. To identify the needs of your customers, request feedback from your customers at every step of your process. And this process will help you know your customer’s needs and therefore you can work accordingly.

Visit the links to understand more about identifying customers needs.

16 types of customers needs:

To know more about the 16 Types of Customer Needs and how to solve these needs for them, Click here

Identifying customers needs:

For a thorough guide to identifying the needs of the customer, Click here

7 methods to identify customers needs:

To read about the 7 effective methods to identify and meet customer needs, Click here

Identifying customers needs and expectations:

Here is how you can identify the needs and expectations of customers - Click here

Strategy to identify customers needs:

The following are the strategies for identifying customer needs - Click here



Customers Expectation

Meeting customers expectations should be a priority of every startup business. Once meeting customer expectations fits as a standard, it paves the way to surpass these expectations and make customers enthusiastic supporters of your company and its service. All customers are different and so are their needs and expectations. They would need to work around so that they are able to provide what the customer desires and expectations from the company.

Read the links to know more about customers expectations.

Customers expectations:

The customer expectations have hit all time highs. To read more on it, Click here

6 customers expectation management tips:

Here are 6 management tips for customer expectations - Click here

8 ways to meets customers expectations:

Here are 8 ways you can meet customer expectations and close the gap - Click here

11 key customers expectations:

Here are just a few examples of customer expectations that must be met - Click here

Importance of understanding customers expectation:

To know about how understanding customers expectation is crucial for customer service, Click here


Also Read: Value selling - key to sales success


Startups Need to Build Products that Customers aren’t Expecting

Coming up with products and services that customers aren’t expecting attracts more users towards the company. It’s important to build products that customers aren’t expecting as it increases the engagement of the organisation. It is considered as a step towards success. Above all it reduces the chance of failure.

Click on the link to read more

Building products that customers aren’t expecting:

Five steps to selling products that exceed customers’ expectations - Click here

We, at OpenGrowth, are committed to bringing the latest trending startup ideas around the world. Do let us know if you want us to cover a particular topic.


Interested in sales? Here's when to drive growth vs profits


Contributor: Sareen Yasmin

Her passion includes creative writing, reading and playing around words. She is looking forward to bringing some change with the power of pen and thoughts. Mic and pen are her best friends.


*Note: The content published above was made in collaboration with our members.

About the author:

Akanksha Singh (Editor) , OpenGrowth Content Team

The Editorial Team at OpenGrowth is working to provide you with the perfect place to know everything about startups.

Post Your Comment

You may also like