Importance of Professional Communication Channels For Efficient WFH

Shriya Sarang

23rd May'22

Most of us have used WhatsApp for professional communication to stay in touch with our colleagues and carry out work smoothly. But let's be honest, we are terrified that the children in our house or even ourselves would mistakenly send something weird to the office group and embarrass ourselves. Now, why is this fear instilled in us? Its because we use Whatsapp to stay in touch with our friends and family and mixing professional communication with Whatsapp has posed various because of it. 

Furthermore, we aren't just afraid of sending something wrong but worried about reading certain messages which deliver read receipts, being online on sick leave or during work hours and so much more. We often keep thinking about whether to post it out on our status or not with the fear of who sees it. Therefore, let's dive deeper into this issue of communication channels for work and find out the possible solutions for it. 


The Problem With Using Whatsapp For Work 



Let's start with the most obvious: professional usage of WhatsApp is completely forbidden, as stated in the app's terms and conditions: "You will not use (or assist others in using) our Services in ways that: involve any non-personal use of our Services unless otherwise authorized by us."

While WhatsApp does not retain communication data on its servers, it does keep track of every user's address book, including people who haven't even downloaded the program. The way WhatsApp handles data raises so many problems that it's critical to several of the points following. This can go against the company policies of many organizations. 

In October 2017, WhatsApp launched its 'delete for everyone' tool, and in March 2018, it increased the grace time from 7 minutes to 1 hour. Even the app's official FAQs don't provide this degree of detail: 

"Recipients may see your message before it's deleted or if deletion was not successful. You will not be notified if deleting for everyone was not successful."

To eradicate these issues, there are tools called the internal communication software which is a professional platform to chat, share files, and stay in touch in a remote setup.  

An internal communication tool is nothing more than a way of providing employees in a company with a single and secure location to interact and cooperate so that they may continue to work efficiently. 

Good communication is the bridge between confusion and clarity. And complementing good communication is the OpenGrowth Hub. One of the many features of Hub is Channels that allow users to interact with each other, through text messages, files, and much more. 

The name of every channel starts with a hashtag (#) and users can freely create or exit channels. New users can easily be added by sending invites. Hub is also integrated with Google Mail or Gmail. And therefore, the important messages or activities on Hub are also pinged to the user on their email account. This way they don't miss out on any updates even when they are away from their phones. 

The OpenGrowth hub is available to be used on both the Web browser and the mobile browser making it highly efficient in terms of space and accessibility. You really don't need a lot of space on your phone or a high-end device to use Hub. It is highly effective and affordable to use. 


How does OpenGrowth hub give you an edge over other apps?



Firstly, let's check the alternatives that we have in the market. Currently, there are Slack and Chanty which are popular platforms when it comes to business communication. The app allows users to communicate through different channels and DMs. Though that sums up everything that's there for a professional.

Comparing the same with OpenGrowth Hub, not only does Hub have the Channels feature but also some amazing features like Reports, Huddle, Tasks, Timesheet, and the list goes on. Hub is an all-rounder when it comes to business administration and tracking the progress of work as well as staying in touch.  

Therefore, the OpenGrowth Hub saves the effort of installing multiple software on your phone or laptop. One for communication, one for meetups, one for reports, and so on. All the work gets streamlined with a single app and the time is utilized to its best. 

When it comes to the most important part, the pricing -various platforms bill every user while some choose to have a collective plan.

Talking about Slack, it charges Rs 1125 to every person in an organization. Chanty, on the other hand, charges, $3 per person in the organization. The latest pricing is displayed on the websites of the respective organizations hence please take the prices with a pinch of salt. 

The OpenGrowth Hub is free forever for a team comprising of up to 10 members. Furthermore, there are plans as low as Rs 4100 for organizations with up to 50 members. The plus point here is that this fee is a collective price that the organization pays and not an individual. 

To conclude, the OpenGrowth Hub proves itself to be versatile in many ways and yet remains humbly pocket-friendly. Therefore, take the benefit of this amazing platform and enrich the work experience for yourself and your employees. 


We at OpenGrowth, are committed to keeping you updated with the best content on the latest trendy topics from any major field. Also, both your feedback and suggestions are valuable to us. So, do share them in the comment section below.

Shriya Sarang holds a degree in Political Science and Public Administration. Apart from having no political opinions, she advocates financial literacy among her friends. 



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