The Importance of Soft Skills in a Post-Pandemic World

Ayushi Vanzara

8th Dec'20

What is the use of a great mind of you are not able to speak their minds?

Just as average as any other because you can’t show or convey your brilliance. This is where you will need your soft skills. 

This is the power of soft skills.  


What are Soft Skills?

Soft skills are personal qualities that enable you to communicate well with other people. According to Wikipedia, “Soft skills are a combination of people skills, social skills, communication skills, character or personality traits, attitudes, career attributes, social intelligence, and emotional intelligence quotients.”

With this pandemic going on, we are losing the human touch, and it has become extremely difficult to develop soft skills. Although now, more than ever, the need and importance of soft skills are at their peak. We need empathy, resilience, and communication skills in every aspect to prosper today.


Let’s understand the importance of soft skills in detail for various people:

Why Soft Skills Are Important For Students?

Soft skills help you adapt and communicate effectively in every situation. 

Colleges and Universities are incorporating soft skills courses or training as they are realizing the importance of soft skills for student's future prospects. Even the most technical courses like IIT, Chartered Accountancy, etc have introduced soft skills training and courses in their curriculum.

Student life is the time of your life where you develop most of your personality. Soft skills can be an integral part of it and you have ample opportunities to develop them when you are a student. Due to the ongoing pandemic, it has become all the more challenging for students to have a chance to interact with people. But you must grab every opportunity you get because soft skills are developed through continuous practice.

Soft skills make you stand out. It develops and enhances your personality in a way that it’s appealing. Also, in today’s world, there is so much stress in students' lives, soft skills will help you deal with it as well.


Some of the soft skills that students should develop to thrive in a post-pandemic world are:

1. Learn to adapt

No matter how great a place you’re in today, it’s going to change.

As rightly said,

 “The only constant in life is change”

- Heraclitus

If you don’t learn to adapt to every situation you are put in, the challenges will double for you, it will have a clear effect on your productivity. Don’t resist change, consider it a learning opportunity, and make the most out of it.



2. Problem-solving attitude

This is one skill one must develop in order to live a happy and stress-free life.

As Wynne McLaughlin said, “It’s all about perspective.”

You need to learn to address the problem in a way where you look for an effective solution and draw an appropriate plan to implement the same. Pitfalls are a part of a success story as much as achievements or even more so. The way you deal with it says a lot about you as a person. 


3. Critical Thinking 

Everything we see and hear is fed to our brains and it defines what we think.In this world of immeasurable data available, it is difficult to gather relevant information. Critical thinking makes you develop analytical skills that help you break down information into facts and form an unbiased and rational judgment.  The ability to think critically makes you more aware, productive, and responsible.



4. Communication skills

Do I even need to address or explain this skill? We all have heard so much about it and I’m sure everything there’s out there about this skill, is true. If you have good communication skills, it automatically reflects your confidence. Communication, these days, is beyond face to face interaction. Mastering this skill helps effective communication regardless of the medium. As millenianls are entering the workforce, there is a huge shift in skills required.

Good communication skills help you build relationships and increases your productivity. Having this skill is definitely having an edge over so many students. The same benefits of this skill can be applied to the workplace. And after all, students are future employees.

To know more soft skills that a student can develop refer the link

8 Soft Skills that every college student should embrace

Soft skills are important because they enable students to adjust to the frustrations and challenges they will encounter in their adult life, as well as the demands of work. Mastering soft skills help students learn, live and work better. Read More


Importance Of Soft Skills In The Workplace

Due to the pandemic, work from home has become a culture or a trend so to say as a result of which, team building and communication have become all the more challenging. To connect to people through their devices, being on the same page, keeping them motivated, problem-solving, conflict resolution has become a huge task. Now is the time when the importance and need for soft skills are really under the spotlight. Employees who are good at soft skills are naturally good at teamwork and network building which is a must need characteristic post-pandemic.

If you are applying for jobs, it is vital that you put soft skills at the forefront of your applications as employers recognize the importance of soft skills in the workplace. Soft skills show that you understand the different characteristics of your role which in turn will help you succeed within an organization.

To know what are some of the main reasons that show soft skills are important in finding a job refer the below link 

10 Reasons Why Soft Skills are Important to Employers

Soft skills help you build relationships and solve problems to use your hard skills to their full extent. Listing soft skills on your resume, demonstrating them in an interview and developing them in the workplace can support your career and open you to new opportunities. Read More


Some of the soft skills that one can develop for a job especially in a post-pandemic world are:

1. Time Management

The pandemic and work from home culture have certainly provided us with freedom but it also comes with lots of distractions at home and nearby surroundings. The workplace has become more of a goal and output-oriented rather than just a 9-5 job. With that being said, it is a whole new paradigm shift from a specified 8-hour job to an undecided time, everyone working at the time of their will.This shows the absolute need for excellent time management skills.

Employees and employers need to stick to daily or weekly commitments and accordingly, you need to manage your time between job and household chores since the lines and spaces have been blurred now. 

2. Emotional intelligence and Empathy

Emotional intelligence is one’s ability to understand and use their own emotions positively to communicate effectively and empathize with others. We are all aware of the traumatic impact that Covid has made on people’s lives.  Employees must practice emotional intelligence and empathy towards each other.

Especially if you are a manager or a leader, you certainly need to practice emotional intelligence to ensure the smooth and effective function of teamwork in an organization. Mastering soft skills won’t make tough decisions easier but will certainly help people develop a holistic view of decision-making and its impact. Our world needs a little kindness in these times. 



3. Resilience

Resilience is a person’s ability to quickly bounce back from difficulties. With the ongoing pandemic, the workplace has challenges that never existed and it has even become a matter of survival for many.  Resilience is a soft skill that is and will play an important role in the revival.


Importance Of Soft Skills In Professional Life

Soft skills have a positive influence on promoting the growth of your career. In the same way, a lack of these skills can also throttle your potential. If you are a professional or a self-employed person, soft skills can help you attract and build client relationships. Soft skills are the way you conduct yourself and the way you work in a professional environment.  The better your soft skills, the better is your growth chart in professional life. Possessing good soft skills makes your professional life much easier while creating a lasting impact on the organization of your personality.


Some of the soft skills that can help you in your professional life are:

1. Leadership

Leadership skills help you share clear ideas, help people understand complex ideas, and lay down the way we can achieve. Honing your leadership skills, along with communication skills can help you run projects smoothly and achieve desirable results for the organization.

2. Teamwork

This is one of the most important characteristics an employer looks for in an employee as it makes half the job easier both, for the employee and the employer. Teamwork doesn’t mean just having good relationships with colleagues but how you can be an aid in other people’s work in a team.



Soft skills development is no more optional but a choice one must make. Negligence of it will only cause you trouble.

It is safe to say that hard skills can get you a job in the post-pandemic world but soft skills help you survive and thrive in employment.


We, at OpenGrowth, are continually looking for trending startups in the ecosystem.  If you want to know any further information about the startup ecosystem or have any mind-boggling ideas, do refer to the other blogs at OpenGrowth. If you have any suggestions, do let us know in the comment section below.

Ayushi is currently pursuing Chartered Accountancy. No secrets there that she loves to read!  She believes words have the power of healing and is a medium that can convey like no other. She hopes to connect with people through her empathy, thoughtfulness, and by adding value to their lives.



7th Dec'21 07:34:58 AM

Awesome post. Really can help us to improve the skills like