Why are Reviews Important for Your Startups?

Neda Ali (Editor)

19th Jan'21

Whether your Startup is a healthcare practice, auto shop, retail store, or hotel, it can appreciably gain from gathering and sharing consumer reviews and testimonials.

Customer Reviews Matters for your Startup

Multiple research and surveys have proven the energy of patron reviews. Data suggests that nearly all manageable new patients, clients, and buyers use evaluations as a fundamental aspect in identifying the place to take their business.

The “Local Consumer Review “LCR” Survey 2018” by way of BrightLocal printed that 86% of shoppers examine evaluations for nearby businesses. Almost all clients searching for tips and testimonials earlier than deciding on a business, product, and service. They do this due to the fact it helps them to set up have confidence and filter out corporations that have a horrible reputation.

The LCR survey confirmed that:

  • 57% of buyers will solely use a Startup if it has four or extra stars
  • 80% of 18-34-year-olds have written online reviews – in contrast, to simply 41% of shoppers over 55
  • 91% of 18-34-year-old customers have confidence on-line evaluations as a lot as non-public recommendations

Power of Customer Reviews


The Power of Customer Reviews

Personal guidelines and word-of-mouth referrals have been as soon the fundamental way for buyers to acquire statistics about businesses. But now, the availability of customer-generated media has made it feasible to discover reviews in a couple of places, and clients have confidence these critiques nearly as a good deal as an assessment from a pal or household member.

The Power of Customer Reviews is that reviews do extra than construct have faith and affinity. They can additionally expand income and influence sales. A one-star enlarge in Yelp ranking leads to a 5-9 percentage enlarge in income (study with the aid of Harvard Business School).

A crucial skill for long-term business success is learning how to get customer feedback. Businesses that want to grow through the use of powerful platforms like Facebook and Google must master the art of asking for reviews.

To know more about the power of customer reviews, and how to ask for reviews from your clients, refer to these links:

Ways Startups Can Use Reviews to Boost Business

To know six of the most useful ways we found for startups to use customer reviews to grow their business, read here:

The Importance of Customer Reviews

Almost all potential new patients, clients, and shoppers use reviews as a primary factor in determining where to take their business. To know the importance of customer reviews, read the article:

How to Ask Customers for Reviews

To know some best practices and techniques to help you achieve the best results and optimal response rates, click here:

Strategies to Promote Positive Customer Reviews

To know 15 strategies that will make generating positive customer reviews a cinch, click here:


Reviews to Boost Business


Business Reviews

Deciding whether or not or now not to administer mid-year business reviews can make or destroy the route of your company. Even if you’re busy, tired, or have different matters to do, carving out a chunk of time to preserve an evaluation can appreciably enhance your threat of attaining monetary goals.

A quality, complete Business review serves as Startup popularity replace and design for the rest of the year. The frequency of Business reviews usually varies with the aid of the agency dimension as large corporations tend to behavior them greater often than smaller firms. 

While Startup advisors often, and possibly accurately, endorse a quarterly enterprise review, my observations amongst the most profitable groups show solely a mid-year overview is necessary. The motive of the mid-year Business Review is to reveal enterprise performance, create options to make greater money, and furnish training for management by using communication with, and for, your team.

To know more, keep reading:

Mid-Year Business Review

A quality, comprehensive business review serves as a business status update and plan for the remainder of the year. To know more, read:

The Essential Guide to Quarterly Business Reviews

To know guide for quarterly business reviews, read here:




Final Words

Reviews assist in elucidate product strengths as nicely as weaknesses. Customer surveys can additionally assist with this process. That’s the power of customer reviews. However frequent critiques can floor extra areas for improvement. To use client reviews most efficaciously in this process seems to be for traits in critiques alternatively of relying on one-off feedback (i.e., keep away from making adjustments primarily based on single or confined information points).

To know about the complete Guidelines on Customer, and Business reviews, refer to these necessary links:

Why customer reviews are important for business growth

In this digital age, customer reviews are an important part of any online business. To know some of the insights into the importance of online customer reviews for business growth, read here:

Why online reviews are crucial

Word-of-mouth marketing has always been important to business success, but today, online reviews serve as potent extensions of this phenomenon. To know why reviews are crucial, click here:

Why Customer Reviews Are Crucial

To know the reasons why you should be encouraging your customers to write and publish reviews of your business online, read here:


We, at OpenGrowth, are continually looking for trending startups in the ecosystem. This was a blog on the Power of Customer reviews for the growth of your startup.

If you want to know any further information about the startup ecosystem or have any mind-boggling ideas, do refer to the other blogs at OpenGrowth. If you have any suggestions, do let us know in the comment section below. 

Contributor: Sudeshna Dutta

Sudeshna is an engineer in making. Apart from dealing with circuits and chips, she is passionate about playing the keyboard and wants to attain professionalism in it with her talent coupled with hard work. She prefers the music of all tastes and genres.


The Editorial Team at OpenGrowth is working to provide you with the perfect place to know everything about startups. Feel free to connect to us.



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